10 Ways to Fix ‘Can’t Change App Store Country/Region on iPhone and iPad’

Maybe you have moved to another country and now want to change the App Store region so that you will be able to download local apps without any restrictions whatsoever. Or, maybe an exciting app, which is currently rolled out only in the US, has caught your eye and therefore you wish to switch App Store’s location to the US in order to get that app. However, you are unable to do it due to some unexpected issues. Bother not, we’ve discussed the 10 most effective ways to fix “Can’t change App Store country/region on iPhone and iPad’. That said, let’s get rid of the problem for good!

Best Tips to Fix ‘Can’t Change App Store Country/Region in iOS 17 & iPadOS 17

So, what could be preventing you from switching the App Store’s country on your iDevice? When faced with this frustrating issue, you should take care of all the basics including the payment method and billing address. Besides, you should also make sure your active subscriptions, store credits, and pre-orders aren’t blocking your path. In this exhaustive troubleshooting guide, we have looked at the issue from several perspectives and offered up tips to resolve it.

1. Find Out How to Change App Store Country or Region

It’s worth pointing out that there are 3 easy ways to change the country or region of the App Store. If you are not sure how it’s done, check out all the methods.

Use your iPhone/iPad to Change App Store Country or Region

  • Open the Settings app on your iPhone or iPad -> your name -> Media & Purchases -> View Account.
  • If prompted, sign in to your account.
  • After that, tap on Country/Region -> Change Country or Region.
Choose country or region
  • Select your new country -> agree to the Terms and Conditions -> choose a preferred payment method and then enter the required details including the billing address.

Use Your Mac or Windows PC to Change Your App Store Country or Region

  • Launch Apple Music or iTunes on your computer -> Click on the Account menu at the top -> View My Account/Account Settings.
  • Next, sign in with your Apple ID.
  • On the Account Information page, click on the Change Country or Region.
  • Select your new country/region -> agree to the terms and conditions and enter your new payment information and billing address.

Change App Store Country or Region on Web

  • Open a browser and go to appleid.apple.com.
  • Now, click on Personal Information -> Country/Region.
  • Next, follow the onscreen instructions to change it. Make sure to enter a valid payment method for your new country.

2. Leave a Family Sharing Group

Keep in mind that if you are a part of a Family Sharing group, Apple may not allow you to change your country or region. Hence, leave the Family Sharing group you are part of.

On iPhone and iPad

  • Head over to the Settings app -> Family under your profile (or tap on your name -> Family) -> your name -> Stop Using Family Sharing.
Stop using Family Sharing

On Mac

  • Go to the System Settings app -> Family -> your name -> Stop Using Family Sharing.

Note: In macOS Monterey or earlier, navigate to the System Preferences app -> Family Sharing -> Details next to your name -> Stop Using Family Sharing.

3. Make Sure You Have Spent Any Balance Remaining on Your Apple ID

Ensure that you have spent all your balance remaining on your Apple ID. There are multiple ways to check your balance.

Check Your Balance on iPhone or iPad

  • Open the App Store -> tap on your profile at the top-right corner of the screen -> your balance should appear under your Apple ID.

Check Your Balance on Mac

  • Launch App Store on your Mac -> check out the balance at the top bottom of the sidebar right below your profile.
Check balance on your Apple ID on Mac

4. Cancel All Your Subscriptions

Make sure to cancel all your subscriptions and also wait until the end of the subscription. Else, you won’t be allowed to change your country.

Cancel a Subscription on iPhone and iPad

  • Open the Settings app -> your name -> Subscriptions.
  • Tap on the specific subscription -> hit Cancel Subscription and confirm. You can repeat the same steps to cancel all the subscriptions.
Cancel subscription

Cancel a Subscription on Your Mac

  • Launch the App Store -> your name -> Account Settings -> head over to the Subscriptions section and hit Manage.
  • Go to a specific subscription -> Edit -> Cancel Subscription.

Cancel a Subscription on Your Windows PC

  • On your Windows PC, launch iTunes -> choose Account at the top -> View My Account.
  • Scroll to the Settings section and hit Manage located next to Subscriptions.
  • Find the subscription -> Edit -> Cancel Subscriptions.

5. Wait for Any Memberships, Movie Rentals, and Season Passes to Complete

Another important thing that you should do without fail is to wait for all memberships, movie rentals, and season passes to complete.

6. Be Sure to Let Pending Store Credit Refunds Process

You must allow your pending store credit refunds to process.

7. Make Sure to Cancel All Your Pre-Orders

If you don’t want to let your pre-orders complete, be sure to cancel them.

Cancel Pre-Orders on iPhone and iPad

  • Head into the App Store -> your profile at the top right corner of the screen -> your name -> tap on Pre-Orders for pre-orders or tap on Arcade Gaming Coming Soon for Arcade Games.
  • Next, tap on the item you wish to cancel and then follow the instructions to finish.

Cancel Pre-Orders on Your Mac

  • Go to the App Store -> click on your name at the bottom right corner of the screen -> Account Settings/View Information at the top of the window.
  • Scroll down to find Pre-Orders -> Manage Pre-Orders/Arcade Games Coming Soon.
  • Click on an item and then follow the instructions to cancel it.

Cancel a Pre-Order on Windows PC

  • Open iTunes on your computer -> click on the Account menu at the top -> View My Account -> Manage Pre-Orders and then do the needful.

8. Make Sure You Have Set Up a Valid Payment Method

It’s also important to state that you have to set up a valid payment method for your new country or region.

  • Note that in the US, you can use Apple Card, Apple Pay, Apple Cash, most credit and debit cards, PayPal, and Apple Account balances.
  • To find out which payment methods are used in a particular country, head over to the Apple Support website.

9. Sign Out of Apple ID and Sign Back In

If you are still unable to change your App Store country on your iDevice, sign out of your Apple ID and sign back in.

On your iPhone or iPad

  • Open the Settings app -> your name -> Sign Out. Keep a copy of all the important items and hit Sign Out.
Securely Sign Out Of Apple ID on iPhone and iPad
  • After that, sign in to your account.

On Mac

  • Click on the Apple menu icon at the top left -> System Settings -> your name -> Sign Out. Wait for a few minutes and then sign in to your account.
Sign Out of Apple ID in mac

10. Update Software

If none of the tips have worked in fixing the unable to change App Store region problem, try updating the software as there is a high chance that the problem might be due to a software bug.

On iPhone and iPad

  • Go to the Settings app -> General -> Software Update -> download and install the latest version of iOS or iPadOS on your device.
Tap on Software Update

On your Mac

  • Open the System Settings app -> General -> Software Update. Then, download and install the latest version of macOS.
Update software on Mac 1 1

Fixed Unable to Change App Store Country or Region on iDevice With Ease

There you go! I hope you have successfully resolved the issue. Let me know the trick that has worked for you. As always, if you find any workable hack missing from this guide, make sure to tip me about that without fail.

Read more: 25 Tips to Fix iOS 16 Battery Drain Issue on iPhone and iPad

Posted by
Rajesh Mishra

Co-founder/Editor-in-Chief: Rajesh Mishra (Your beloved “R.K” 360 Reader Voice) is a Shakespearean poet at heart who turned a tech nerd while having a secret rendezvous with iPhone 4. When that rendezvous turned obsession, he let go of his hard-core political journalism in favour of the lifelong love-affair with technology. In a career spanning one and a half decades, Mr. Mishra has crafted over 8K articles and around 2K YouTube videos. He is probably the only journalist alive with this unique achievement. When he is not at his desk, you may find him either engrossed in a Deathmatch or chasing Wordsworth!

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