11 Ways to Fix Mouse Not Working on a Laptop in Windows 11 24H2

Recently, a good many users have complained that their mice are not working after updating to Windows 11 24H2. If this issue has troubled you as well, you are at the right place to resolve it. So, whether you are using a modern Bluetooth mouse or a classic wired mouse, this detailed guide has got you covered with a variety of workable solutions. On this very note, let’s jump right in!

Pro Tips to Fix Mouse Not Working on a Laptop in Windows 11 24H2

From the low battery to a software glitch to a physical connection to the corrupted drivers, there could be many reasons why your mouse is not working on your Windows device. 

1. Ensure That Your Mouse Is Not Running Low on Power 

If you are using a Bluetooth mouse, I would recommend you ensure that your mouse is not running low on power. Plug your mouse into a power source and allow it to get fully charged. Once the mouse has been juiced up, check if it has begun to work as usual. 

2. Make Sure to Check the Physical Connection (If using a wired mouse)

Are you using a wired mouse? If the answer is “Yes”, make sure that it is securely plugged into the USB port of your computer or notebook. To ward off any port issues, try connecting the wired mouse to different USB ports. 

3. Restart Your Device

A quick restart has the knack for fixing miscellaneous system issues or resetting a malfunctioning driver. Therefore, it would be wise to give the soft reset a chance.

  • You can make use of the Ctrl + Alt + Delete keyboard shortcut to reboot your device. 
  • Alternatively, head to the Start button (using your touchpad) -> Power icon -> Restart. 

4. Disable/Enable Bluetooth on Your Device

Another pretty helpful solution that you should not fail to try is to disable/enable Bluetooth on your device as it has worked for quite a few users. 

  • Just press Win + I to open Settings or hit the Start button -> Settings.
  • Now, choose Bluetooth & devices and then turn off its toggle.
  • Then, restart your Windows device and turn Bluetooth back on. 

5. Adjust the Speed of Your Mouse

If your mouse feels sluggish or moves rather slowly, adjusting its speed may work in getting rid of the problem. 

  • On your PC, hit the Start button -> Settings -> Bluetooth & devices -> Mouse -> Mouse Speed -> Now, drag the slider left/right to fine-tune the speed.

6. Re-pair the Mouse

Should your connected mouse continue to malfunction, re-pair it with your device.

  • Navigate to the Start button -> Settings -> Bluetooth & devices -> select your mouse from the paired devices list and hit Remove device
  • Next, restart your computer and reconnect the Bluetooth mouse by clicking Add device.

7. Update Mouse Drivers

If your laptop is equipped with outdated or corrupted mouse drivers, it might very well be causing the issue. 

  • Press the Win+X keys and select Device Manager.
Launch Device manager on Windows 11
  • Now, look for the “Mice and other pointing devices” option and hit the tiny downward arrow to the left to expand it.
  • Next, right-click on your mouse -> Ensure that the “Driver” tab is selected at the top -> hit Update driver –> alloWindows to find the latest drivers and update them. 
  • If prompted, make sure to restart your computer. 

8. Reinstall the Mouse Drivers 

However, if updating doesn’t resolve the mouse problem, try reinstalling the mouse drivers.

  • Win+X -> Device Manager -> Find the “Mice and other pointing devices” option and expand it -> Right-click on your mouse -> Select the “Driver” tab at the top -> hit Uninstall Driver. 
  • Next, restart your device.
  • Windows will reinstall the latest mouse drivers automatically.

9. Update Windows 

If your connected mouse remains dysfunctional, go for the software update as there is a high chance that a Windows bug is playing the devil’s role. 

  • Press the Win+I keys to launch the Settings app -> Windows Update -> Download and install the latest update. 
update software on Windows computer

10. Disable USB Selective Suspend

In some rare cases, Windows power-saving settings also tend to prevent USB devices from working properly. Therefore, it would be apt to disable the USB selective suspend to check if it resolves the issue. 

  • To get it done, press the Win+S -> type Control Panel and launch it. 
  • Dive into the Hardware and Sound section and choose Power Options.
  • Now, choose the “Change plan settings” that shows next to your active power plan and hit Change advanced power settings.
  • Next up, expand the USB settings and set the USB selective suspend to Disabled
  • Up next, click Apply, and hit OK.

11. Run Windows Troubleshooter

“Windows Troubleshooter” is highly effective in getting to the route of a problem and also offering a quick way to fix it. 

  • To get going, launch the Start button -> Settings -> System -> Troubleshoot -> Other troubleshooters.
Use Windows Update Troubleshooter
  • Now, scroll down to the Bluetooth section if you are using a wireless mouse or Hardware and Devices if you are using a wired mouse and run the troubleshooter.

Wrapping up…

There you have it! I hope your mouse has come back on track and so has the smooth navigation on your PC. Now, let your invaluable feedback come across via the comments section, and do share the solution that has worked in your favor. 

Posted by
Rashmi Mishra

Founder/CEO: Rashmi Mishra is a new-age entrepreneur and a die-hard tech lover. Though Rashmi has a special liking for iPhone, MacBook, and Apple Watch, she loves to take the hottest Android smartphones and Windows laptops for a spin. When she is not reading stories that are breaking the Internet, you will find her either crafting designs or fixing lives for good!

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