There is a lot to like about the Windows 11 Bing Chat. Thanks largely to the deep and seamless integration with Microsoft’s Bing search engine as well as other major Microsoft services, the AI-powered chat feature excels in providing more personalized answers to your queries.
What stands the AI chat in good stead is the ability to leverage the full potential of large language models (LLMs) like OpenAI’s GPT-4. As a result, it always seems to be one step ahead in offering more interactive answers, conversational as well as in-depth answers to ensure you can perform a wide range of tasks such as generating detailed articles or summarizing information at your desired pace and efficiency.
Frankly speaking, I love every bit of goodie that the Bing Chat has to offer. But then again, the chat feature has had its fair share of frustrating issues like the sudden appearance of the error alerts including the E010007, E010014, and E010006 that ruin the whole experience. That’s why it makes sense to talk about the most effective tips to fix the Bing Chat not working issue and flush out the E010007, E010014, and E010006 error codes so that your amazing chat no longer comes to a halt. Keep reading to…
Best Tips & Tricks Fix Bing Chat Not Working in Windows 11 24H2 Like a Pro
So, what disrupts the Bing Chat, causing it to malfunction on your Windows device? Well, considering how pivotal it is to have a clear perspective about all the villains that trigger a specific issue, take a look at the following list of culprits that are always in variance with the AI chat –
- Poor internet connection
- Browser compatibility issues
- Outdated browser version
- Corrupted browser cache
- Disabled cookies
- Network restrictions
- Firewall interference
- Antivirus blocking access
- VPN connection issues
- Server-side outages
- Misconfigured system settings
- Microsoft account issues
- Conflicting extensions
- Corrupted user profile
- Incorrect date/time settings
Having jotted down the real hurdles of the problem, let’s get on with the troubleshooting guide!
1. Restart Your Computer
- Restarting can let you often resolve temporary glitches or errors caused by malfunctioning processes on your Windows device. So, close all applications and restart your computer by going to the familiar power icon via the Start menu.
2. Check Internet Connection
Always remember the fact that a weak or below-par internet connection can lead to connectivity issues that might be hampering the functionality of the Bing Chat on your Windows 11 device.
- Therefore, be sure that your internet is working at the desired speed.
- Head into the Action Center > Wi-Fi menu > Turn off Wi-Fi > Reboot your PC and turn the Wi-Fi connection back on.
- Now, fire up the Bing Chat to see if it has come back on track.
3. Reboot Your Router
Router issues might also be acting against the AI chat and coming in the way of its services.
- Turn off your router for 30 seconds.
- Turn it back on and check if the issue persists.
4. Test with a Different Network
Be sure that your current network is not blocking Bing services.
- To verify, connect to a different Wi-Fi network or use mobile data.
- Test the Bing Chat again.
5. Check Date and Time Settings
Be aware of the important fact that the wrongly configured date and time settings on your Windows device can cause errors with many notable functions.
- Dive into the Settings app > Time & Language > Date & Time.
- Make sure that the settings are correct and set to automatic.
6. Enable JavaScript
I don’t think too many folks know that JavaScript is required for Bing Chat to function efficiently on a Windows device.
- Go to Settings inside Edge > Cookies and Site Permissions > JavaScript.
- Now, make sure that the JavaScript is turned on.
7. Check for Ad Blockers
Ad blockers can also hinder the path of the Bing Chat by blocking necessary scripts.
- Disable any ad blocker extensions temporarily.
- Check if Bing Chat works without them.
8. Clear Browser Cache and Cookies
Keeping in mind that the corrupted cache or cookies can interfere with Bing Chat’s functionality, wipe out your browser cache and cookies.
- In Microsoft Edge, go to the menu icon at the top right > Select Settings.
- Click on the triple-line menu icon at the top left > Privacy, Search, and Services.
- Under Clear browsing data, hit Cookies and other site data and Cached images and files.
- Click on Clear now and confirm.
9. Update Windows
If the AI chat has not yet returned to normal, updating Windows would be the right answer as most updates come up with bug fixes and performance boosters that may help resolve the issue.
- Go to Settings > Windows Update > Check for updates > run through the familiar way to install any pending updates.
10. Disable VPN or Proxy
Did you know that your VPN service and proxy server could also be equally responsible for disrupting the Bing AI chat on your PC?
- Launch Settings on your Windows 11 device > Network & Internet > VPN.
- Now, disable any active VPN or proxy connections.
11. Disable Browser Extensions
Some malicious or greedy browser extensions also tend to interfere with web services, including Bing Chat.
- In Edge, go to the menu button > Settings > Extensions.
- Now, disable all unnecessary extensions.
12. Use InPrivate Mode
InPrivate mode has the full license to turn off extensions and clear the cache. Aside from enhancing privacy, it often works well in bypassing certain issues caused by malicious extensions or the pileup of cache.
- Open Edge on your device and click on the three dots in the top-right corner.
- Select the New InPrivate window option.
13. Re-enable Bing Chat in Settings
While customizing your Edge settings, you might have accidentally disabled the Bing Chat.
- Launch Edge on your PC > Navigate to the menu icon at the top right > Settings > Menu button at the top left.
- Select Privacy, Search, and Services > Services.
- Ensure that Bing Chat is live.
14. Check for Server-Side Issues
There may be ongoing server-side issues affecting Bing Chat.
- Hence, make sure to check Bing’s official status page or Twitter account for updates.
- If the AI chat is plagued by a technical issue, wait until it is resolved on their end.
15. Try a New User Profile
The Bing Chat problem may crop up due to the corrupted user profile as well. Thus, switch to a new profile and check if it’s able to solve the riddle for you.
- Navigate to the Settings app > Accounts > Other Users.
- Create a new user profile and test if Bing Chat works there.
16. Disable Experimental Features
Experimental features tend to cause unexpected behavior, making the browser behave abnormally.
- Go to Edge Settings via the menu button > Experiments.
- Now, disable any experimental features that might be enabled.
17. Clear DNS Cache
DNS cache issues can derail the proper server communication. Hence, it would be apt to clean up the DNS cache.
- To get it done, launch the Command Prompt as an administrator on your PC.
- Type ipconfig /flushdns and press Enter.
- Then, make sure to reboot your Windows device.
18. Check Microsoft Account Status
In rare cases, issues with your Microsoft account can also affect the functionality of the Bing Chat.
- Open Edge and sign in to your Microsoft account.
- Next, make sure there are no issues with your account.
19. Sign Out and Sign Back In
More often than not, signing out and back in can let you easily reset any session-related issues.
- Click your profile icon in the Microsoft Edge browser.
- After that, click Sign out.
- Relaunch the browser and sign back in with your Microsoft account.
20. Disable Antivirus or Firewall Temporarily
Your antivirus or firewall settings might also be blocking your access to Bing services. Therefore, temporarily disable your antivirus software or firewall (Settings app > Privacy & Security > Windows Security).
21. Reset Microsoft Edge
Resetting Edge lets you restore the stock browser to its default state, which could potentially resolve the configuration issues.
- Go to the Edge browser > Menu button at the top right.
- From there, select Settings and click on the menu button located in the Reset Settings > Restore settings to their default values.
22. Try a Different Browser
Should the Big Chat remain dysfunctional, why not try a different browser? If the issue is related to Edge, using other browsers like Chrome or Firefox will let you circumvent the hurdle.
- So, install Google Chrome or Mozilla Firefox on your PC and find out if Bing Chat works in the new browser.
23. Flush HTTP Cache
A corrupted HTTP cache has a nefarious history of causing connectivity problems.
- On your computer, launch the Command Prompt as an administrator.
- Type netsh winsock reset and press Enter.
- Be sure to reboot your computer in order to force the change to become effective without any hiccups at all.
Wrapping up…
That’s all there is to troubleshooting the Bing Chat issues on Windows 11. I’m pretty sure that the AI chat has once begun to play nice with you, understanding the context and sorting your queries in a jiffy! If there is still any issue, feel free to let me know via the comments below.
