After a long wait and amid the ever-growing demand from all quarters, Apple launched a built-in call recorder in iOS 18. Both in terms of efficiency and implementation, this all-new feature is up to the mark. However, it’s not without glitches or flaws and does seem to run into frustrating issues once in a while. For this reason, I have discussed various ways and means to fix the iOS 18 call recorder not working on iPhone. That said, let’s get started!

Fix iOS 18 Call Recorder Not Working on iPhone

In this in-depth troubleshooting guide, I’ve taken multiple glitches into account. So, whether the call recording button is greyed out, the transcription is ill-functioning, or the call recorded ends abruptly mid-way without any rhyme or reason, the following tips have got you covered. 

1. Is the Call Recorder Button Missing? 

If you don’t see the call recorder button or if it’s missing, ensure that your iPhone is running the supported version of the software. Bear in mind that your iPhone must run iOS 18.1 or later to be able to record a phone call.

2. Does Your Carrier Provider Support the iOS 18 Call Recorder? 

Do note that the “Call Recorder” is still a work in progress, which is why not all carrier providers have implemented it. Therefore, make sure that your carrier provider supports the call recording functionality on iOS.

3. Is the Call Recording Feature Available in Your Country/Region?

Another important thing that you must know is the fact that the iOS 18 call recorder is available in only select countries and regions. 

• On your iPhone, head over to the Settings app -> Apps -> Phone -> Ensure that the “Call Recording” option is available under the “Calls” section. 

4. Is the Call Recorder Button Greyed Out? 

For many users, the call recorder button is greyed out and doesn’t respond at all. It’s worth pointing out that the call recording icon becomes responsive only when the call starts. Therefore, make sure to keep this pivotal thing in mind when attempting to record a call. 

5. Can’t Find the Call Recording? 

If you are wondering where the call recording is saved, let me inform you that the call recording is saved inside the Apple Notes app. Therefore, once the call has ended, you will have to go to the Apple Notes app to check and listen to the recording. 

• Your recording will be named “Call with Rajesh” aka the person’s name. Tap on the “Play” button to listen to the recording. 

6. Force Kill the Phone Call

Many a time, you can troubleshoot the misfiring phone app by just force-killing it.

• Simply, swipe up from the Home bar to access the app switcher -> swipe up the card of the Phone app to kill the app. 
• After that, launch the Phone app -> make a phone call, and try to record the call to check whether or not you have gotten the better of the problem. 

7. Is the Transcript of the Calls Missing?

• In order to view the transcript of the recording, tap on the “Transcript” option and then hit the bubble icon at the bottom left corner of the screen to enable it. 
• To add the transcript to your note, tap on the triple-dot icon at the top-right and choose the Add Transcript to Note option in the drop-down menu.
• Then, tap on the “Done” button to finish. 

8. Check the Language Compatibility

However, if you don’t see the call transcript option, be sure to check the language compatibility. As of now, the iOS 18 call transcription feature supports only a handful of languages including –

• English (US, UK, Australia, India, New Zealand, Canada, Singapore)
• Cantonese (China mainland, Hong Kong)
• Mandarin Chinese (China mainland, Taiwan)
• Japanese (Japan)
• Portuguese (Brazil)
• Spanish (U.S., Mexico)

9. Force Reset 

If you are still unable to record calls, force restart your iPhone. Hard reset’s ability to flush out the temporary files and clear memory might result in bringing this feature back on track. 

10. Disable/Enable Call Recording 

At times, you can fix the call recording problem by giving it a fresh stance. 

• Dive into the Settings app -> Apps -> Phone app.

• Choose the Call Recording option and then turn off its toggle. 
• After that, restart your iPhone and then turn on Call Recording. 

11. Update the Software

If you haven’t updated your iPhone for a while, the malfunctioning of the call recorder could be the byproduct of a software bug. Hence, it would be a good idea to look for the software update and update your iPhone.  

• To do so, go to the Settings app on your iPhone -> General -> Software Update -> Check for the iOS update and download it. 

12. Try Changing Your Country/Region to the US

Some iPhone users, who had faced the call recording problem, reported that changing the country/region to the US worked for them. Considering the fact that it’s pretty simple to do and doesn’t harm your data, make sure to try it out. 

• Head into the Settings app -> General -> Language and Region -> Region -> United States.

13. Factory Reset 

Factory reset often works wonders in getting rid of a persistent problem. That’s the reason why we should not forget to give it a chance as well. For those unversed, factory reset cleans up the custom settings such as the VPN setting, Wi-Fi password, and Home Screen layout etc, and return everything to the default state without harming any of your media and data.

• On your iPhone, navigate to the Settings app -> General -> Transfer or Reset iPhone -> Reset -> Reset All Settings.

There you have it! So, that concludes this detailed guide about the call recording problem. I hope the issue is gone and you have begun to record the calls without any glitches at all. Now, it’s time to share your feedback and tips to get the most out of this all-new iOS 18 feature.