Slowly but steadily, Apple Music has emerged as a top-notch music streaming service. Boasting millions of songs, the ability to deliver high-quality sound on demand, a wide range of notable features, and cross-platform compatibility, it’s got all the bases covered to challenge the supremacy of Spotify.
Apple Music app is neatly optimized to run on Windows. However, there are times when the app tends to face frustrating issues including random crashing. Having myself faced with this issue a few times on my Windows laptop, I thought it would be great to talk about reliable ways to fix Apple Music crashing on Windows 11 24H2. Read on to…
Fix Apple Music Crashing on Windows 11 24H2
What causes the Apple Music app to crash on Windows? Mostly, the crashing issue happens due to many factors such as compatibility issues, corrupted files, outdated software, or even system glitches.
1. Restart Your PC
To begin with, restart your PC as can let you clear temporary glitches and memory issues causing the Apple Music app to crash. You can do it by going to the Start menu > Power icon > Restart.

2. Update the Apple Music App
Note that the outdated Apple Music app may have bugs or compatibility issues.
- On your Windows device, head over to the Microsoft Store > Library > Get Updates and install the latest version of Apple Music.
3. Check for Windows Updates
It’s no secret that running an outdated version of Windows 11 might lead to compatibility issues with the Apple Music app.
- On your PC, head into the Settings app > Windows Update > Check for updates and install any available patches.

4. Run Apple Music as Administrator
It’s also important to pinpoint that running the app with admin privileges can help the music streaming app access necessary system resources.
- To get it done, right-click the Apple Music icon and select Run as administrator.
5. Repair or Reset the Apple Music App
Beware of the corrupted app data as it can lead to crashes.
- To get going, launch the Settings app on your PC > Apps > Installed apps.
- Apple Music > Hit the triple-dot icon -> Advanced options and try Repair first. If that doesn’t work, click Reset.
6. Disable Hardware Acceleration
Be warned that the hardware acceleration may cause conflicts with certain graphics drivers on your Windows device. If available in Apple Music settings, try turning off hardware acceleration.
7. Update Your Graphics Drivers
Try updating your outdated or buggy GPU drivers as it can interfere with multimedia apps.
- Open Device Manager on your Windows 11 device > Display adapters, right-click your graphics card, and choose Update driver.

8. Reinstall Apple Music
More often than not, a fresh install can let you get rid of corrupted files or incomplete updates hurting the Apple Music app. So, uninstall Apple Music > restart your PC, then reinstall it from the Microsoft Store.
9. Clear Microsoft Store Cache
Since the corrupted cache can affect apps installed via the Store, I’d recommend you to clean up the Microsoft Store cache.
- Press Windows + R, type
wsreset
, and hit Enter to reset the Store cache.
10. Disable Background Apps
It’s always a good idea to keep a tab on the apps running in the background as they may conflict with Apple Music.
- On your PC, navigate to Settings > Apps > Startup and disable unnecessary startup apps.

11. Check for Conflicting Software
Third-party antivirus or audio tools can interfere. Try temporarily disabling them to see if Apple Music stabilizes.
12. Run Windows Store Apps Troubleshooter
This built-in troubleshooter can automatically detect and fix problems with Microsoft Store apps.
- Dive into the Settings app on your PC > System > Troubleshoot > Other troubleshooters.

- Next, go to the Windows Store Apps and run it.
13. Create a New User Account
Corrupt user profiles can lead to app instability.
- Create a new account via Settings > Accounts > Other users.

- Choose Add account, and test Apple Music there.
14. Check Event Viewer for Error Logs
No luck as yet? Now is the right time to use the Event Viewer since it provides details on app crashes.
- First off, search for Event Viewer and then go to the Windows Logs > Application.
- Now, look for error entries related to Apple Music to identify root causes.
15. Perform a System File Check
If the Apple Music app continues to crash on your PC, perform a System File Checker scan to detect and sort out the issues. Yeah, you read that right! The system corruption might be invoking the app crashing issue on your PC.
- To do so, launch the Command Prompt as administrator and run
sfc /scannow
to scan and fix corrupted system files.

Signing off…
There you have it! Apple Music crashing on Windows 11 can stem from a variety of issues, ranging from outdated apps to system-level conflicts. By following these 15 solutions, you can diagnose and fix the problem step by step. Whether it’s updating the app, repairing system files, or managing system resources, each fix is designed to tackle a specific cause.
Once you’ve applied these methods, Apple Music should run smoothly and without interruptions. If the issue still persists, consider contacting Apple Support for further assistance.