tvOS 18.4 has landed with some pretty cool features, such as improved Siri responsiveness, better app switching, and enhanced picture-in-picture capabilities. While a good many users have enjoyed this latest update, a handful of folks have complained about a range of persistent issues that marred the whole experience. In this extensive guide, I’m going to discuss the 12 major tvOS 18.4.1 issues and their reliable solutions. So, if the latest version of tvOS is ill-functioning for you as well, now is the right time to fix it.
1. Apps Keep Crashing
Some users have complained about the random apps crashing on the tvOS 18.4.
Update All Apps
Note that the outdated apps may not be fully compatible with tvOS 18.4, leading to crashes.
- To do so, launch the App Store on your Apple TV > head over to Purchased > Apps.
- Now, select Update All.
Restart Apple TV
Note that restarting refreshes system memory and stops ongoing glitches.
- To do so, go to Settings > System > Restart.
2. Wi-Fi Keeps Disconnecting
For a good many tvOS users, the Apple TV frequently disconnects from Wi-Fi.
Forget and Reconnect to Network
It’s worth pointing out that reconnecting resets corrupted connection profiles and can let you improve stability. Therefore, make sure to give it a go.
- To begin with, open Settings > Network.
- Now, select Wi-Fi.
- After that, select your network > Forget This Network.
- Now, reconnect by entering your password.
Restart Router and Apple TV
Sometimes the problem is from the network side, not the TV.
- Turn off your router and Apple TV for 30 seconds.
- Power them back on and reconnect.
3. Apple TV Remote Not Responding
At times, the Apple TV becomes completely unresponsive.
Charge or Replace Remote Battery
A low battery can cause inconsistent or delayed remote responses.
- Connect your Siri Remote to a charger using a Lightning cable.
- Check charge status under Settings > Remotes and Devices > Remote.
Restart Remote Connection
Re-pairing resets the Bluetooth link to your TV.
- Hold the Back and Volume Up buttons together for 5 seconds.
- Follow the on-screen instructions to re-pair.
4. AirPlay Not Working
The ever-reliable AirPlay has been malfunctioning for some users who had recently updated to tvOS 18.4.
Ensure Same Network Connection
AirPlay requires both devices to be on the same Wi-Fi network.
- Check Wi-Fi settings on both the Apple TV and the iPhone/iPad.
Restart AirPlay Services
Refreshing AirPlay settings resolves random streaming errors.
- Go to Settings > AirPlay and HomeKit.
- Turn off AirPlay, wait a few seconds, and turn it back on.
5. Audio Out of Sync with Video
Sometimes, the audio fails to get along with video.
Adjust Audio Delay Settings
Audio sync problems usually result from connection lag between the TV and speakers.
- Open Settings > Video and Audio > Audio Output > Wireless Audio Sync.
- Follow the on-screen calibration.
Use Wired Audio Connection
Wired connections reduce latency compared to wireless setups.
- Connect Apple TV directly to sound systems using HDMI or optical cables.
6. Picture Quality Degraded
Images appear distorted and blurry.
Check HDMI Cable and Port
A faulty HDMI cable or port can lower resolution and color quality.
- Disconnect and reconnect the HDMI cable firmly.
- Try using a different HDMI port or a certified high-speed HDMI cable.
Reset Video Settings
Wrong settings can make 4K HDR content look washed out.
- Open Settings > Video and Audio > Format.
- Set to 4K HDR (if supported) or Auto.
7. Screen Freezes During Playback
The Apple TV screen freezes during playback time and time again.
Force Quit Problematic App
Frozen apps often need a force quit to clear memory issues.
- Double-press the TV button on the remote.
- Swipe up the app you want to close.
Restart Apple TV
Full device restarts clear underlying system bugs.
- Dive into the Settings app > System > Restart.
8. Siri Not Recognizing Commands
As per complaints, Siri is unable to recognize commands.
Check Siri Language and Region Settings
Incorrect region or language settings can affect Siri recognition.
- Open Settings > General > Siri and Dictation.
- Ensure Language and Region match your preference.
Restart Siri Services
Refreshing Siri often solves recognition issues.
- Toggle Siri off and on under Settings > General > Siri and Dictation.
9. Dolby Atmos Not Working
Dolby Atmos also seems to be broken for a few Apple TV users.
Set Audio Format to Dolby Atmos
Atmos might not activate unless manually selected.
- Launch the Settings app on your Apple TV> Video and Audio > Audio Format > Change Format > Set to Dolby Atmos.
Ensure Content Supports Atmos
Not all content supports Dolby Atmos audio.
- Make sure you’re playing Atmos-enabled movies or shows from sources like Apple TV+ or iTunes.
10. HomeKit Devices Not Showing on Apple TV
HomeKit devices either don’t show up or don’t respond at all on the Apple TV.
Check Home Hub Setup
Apple TV must be assigned as a Home Hub for HomeKit devices to appear.
- Navigate to Settings > AirPlay and HomeKit > Home Hub.
- Now, ensure it’s marked as Connected.
Restart HomeKit Devices and Apple TV
Restarting both sides can solve temporary visibility problems.
- Power cycle your HomeKit accessories and Apple TV.
11. App Store Not Loading
App Store goes into the never-ending loading wheel and never gets out of it.
Check Internet Connection
The App Store relies heavily on stable internet access.
- On your Apple TV, head over to the Settings app > Network > Check if connected to Wi-Fi.
Force Close App Store App
Force quitting refreshes the app’s connection.
- Double-press the TV button.
- Swipe up on the App Store to close it, then relaunch.
12. Apple TV Keeps Rebooting
Many users have reported that the Apple TV keeps rebooting without any rhyme or reason.
Remove Unstable Apps
It’s worth pointing out that the corrupt apps may trigger random reboots on your TV.
- Go to the Settings app on your tvOS device > General > Manage Storage.
- Next up, be sure to delete recently installed or suspicious apps.
Reset Apple TV to Factory Settings
It’s also important to mention that resetting allows you to wipe out the software bugs causing reboot loops. So, give this effective solution a chance as well.
- On your tvOS device, launch the Settings app > System > Reset > Reset and Update.
Wrapping up…
There you go! tvOS 18.4 brings a lot of exciting features, but it’s normal for a new update to introduce a few bumps along the way. Thankfully, most issues with app crashes, network glitches, audio syncing, and performance hiccups can be solved quickly with a few targeted fixes.
By following these handy solutions, you’ll ensure your Apple TV stays fast, reliable, and ready for everything — from streaming marathons to gaming sessions. So, make sure to keep your Apple TV updated and tuned, and enjoy a seamless entertainment experience!
