8 Ways to Fix WhatsApp Web Stuck on Loading Screen in Safari on Mac

8 Ways to Fix WhatsApp Web Stuck on Loading Screen in Safari on Mac

Are you trying to use WhatsApp Web in Safari on your Mac, and it’s stuck on the loading screen? If your answer is in the affirmative, fret not! This is a common issue that has recently troubled a good many Mac owners. In this detailed guide, I’ve put together the 8 best tips and tricks to fix the WhatsApp web loading issues in Safari on macOS. Read on…

Fix WhatsApp Web Stuck on Loading Screen in Safari on Mac

So, what causes the WhatsApp web to get stuck while loading your messages? Well, the problem typically arises due to browser settings, outdated software, or network-related issues. Thankfully, there are some pretty effective ways to resolve it and restore the full functionality to the messaging platform.

1. Clear Safari Cache and Website Data

Note that corrupted or outdated cache files in Safari can prevent websites like WhatsApp Web from loading correctly. Therefore, I’d suggest you clean up Safari’s cache and website data.

  • On your Mac, open Safari and click on “Safari” in the top-left corner.
  • Now, choose “Settings” in the menu.
Settings menu in Safari on Mac
  • Now, click on the “Privacy” tab.
  • Click the “Manage Website Data” option.
Manage website data in Safari
  • After that, remove data for WhatsApp, or click “Remove All” to clear everything.
remove website data in Safari
  • After that, reload WhatsApp Web and try logging in again.

2. Disable Safari Extensions

Certain Safari extensions, especially those related to content blocking or privacy, may interfere with WhatsApp Web.

  • To do so, launch Safari and hit the Safari menu at the top left > Settings > Extensions.
Disable Safari Extensions
  • Turn off all extensions temporarily by unchecking their respective boxes.
  • Reload WhatsApp Web.
  • If it works, re-enable extensions one by one to identify the problematic one.

3. Restart Your Mac and Router

Temporary network glitches or background errors on macOS can cause WhatsApp Web to get stuck.

  • Restart your Mac (Apple logo at the top-left > Restart) to refresh all system processes.
Restart your Mac
  • Also, restart your Wi-Fi router to clear any network issues.
  • Reconnect and try accessing WhatsApp Web again in Safari.

4. Update Safari to the Latest Version

An outdated version of Safari might not support the latest web technologies used by WhatsApp Web.

  • Head into the Apple menu at the upper left corner of the screen > System Settings > General > Software Update.
  • Install any pending macOS updates, which also update Safari.
  • Restart Safari and reload WhatsApp Web.
Update your Mac

5. Check Date and Time Settings

Incorrect date and time settings on your Mac can cause secure websites like WhatsApp Web to fail to load.

  • On your Mac, fire up the System Settings app > General > Date & Time.
  • Enable “Set time and date automatically.”
date and time setting on Mac
  • Now, relaunch the WhatsApp Web in Safari to figure out whether or not you have resolved the issue.

6. Disable Private Relay (iCloud+)

If you’re using iCloud Private Relay, it might cause network routing issues that affect web-based services like WhatsApp.

  • On your macOS device, open System Settings > [Your Name] > iCloud.
Disable iCloud Private Relay (If Enabled)
  • Choose Private Relay and turn it off.
  • Reopen Safari and try accessing WhatsApp Web again.

7. Allow WhatsApp Web to Use Cookies

If Safari is blocking cookies, WhatsApp Web may be unable to load or remember your session.

  • Head over to Safari > click on the Safari menu at the top left > Settings > Advanced tab.
  • Make sure “Block all cookies” is unchecked.
Allow WhatsApp Web to Use Cookies
  • Also, uncheck “Prevent cross-site tracking” temporarily (inside the Privacy tab) and try reloading WhatsApp Web.

8. Try Opening WhatsApp Web in a New Private Window

Sometimes, cached content in a regular window can prevent proper loading.

  • Navigate to Safari on your device > click “File” menu at the top left > “New Private Window.”
Try Opening WhatsApp Web in a New Private Window
  • Then, visit https://web.whatsapp.com and try logging in.
  • If it works, your regular window cache or cookies may be causing the issue.

Wrapping up..!

And that’s about it! Getting stuck on the WhatsApp Web loading screen in Safari can interrupt your workflow, but it’s usually easy to fix with the right steps. Whether it’s clearing Safari’s cache, updating software, or adjusting privacy settings, one of these solutions should help you get WhatsApp Web working smoothly again.

If none of the fixes work, you might consider using an alternative browser like Chrome or Firefox temporarily. Keep checking for future Safari or macOS updates, as they may resolve compatibility issues automatically. Stay connected and productive without interruptions!

Posted by
Rashmi Mishra

Founder/CEO: Rashmi Mishra is a new-age entrepreneur and a die-hard tech lover. Though Rashmi has a special liking for iPhone, MacBook, and Apple Watch, she loves to take the hottest Android smartphones and Windows laptops for a spin. When she is not reading stories that are breaking the Internet, you will find her either crafting designs or fixing lives for good!

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